Stop by CRI Booth #137 at Avaya Engage 2019 for Equinox Demos

CRI Invites you to Engage 2019!  Our team looks forward to seeing you and connecting with you on issues that are impacting you today. We’ll be giving Equinox demo’s at the booth and don’t miss our very own Paul Leatherman when he discusses best practices surrounding AADS and Equinox endpoints. 

Session Number: 2003

Avaya Aura Device Services (AADS) – Update on best practices including the new Utility services function for Hard Phones

Primary Presenter: Paul Leatherman, Communication Resources Inc.
Time:  Wednesday, 1/23/2019 11:30 am – 12:30 pm
Where:  Austin Convention Center: 15


Session Description:  Learn best practices for AADS. When and how to use multiple LDAP sources for authentication and/ or directory services.  Understand “Published Profile” and how to make sure the proper profile is applied to a user upon login of the Equinox Client.  Utility Server is now part of AADS to handle Hard phone configurations including 96xx, J series, and Vantage phones. Learn to expand your plan to incorporate users with Multiple Device Access (MDA) that includes Equinox hard and soft endpoints.

 

CRI is ready to Engage with You!

NEW ORLEANS            JANUARY 28 – 31, 2018

CRI Invites you to Most Informative Sessions at Engage 2018!  Our team looks forward to seeing you and connecting with you on issues that are impacting you today.

Planning Your SIP Domains for CM


Session Number: 601
Primary Presenter: Gary Damp [Senior Engineer – Communication Resources Inc.]
Time: Jan 28, 2018 (01:45 PM – 02:45 PM)


Session Description:  A well planned domain structure is a critical first step in any SIP deployment. Avoid that dreaded re-work and do it right the first time! This session will give you the knowledge to start planning a solid domain structure and even clean up an existing one. CM and SMGR administration will be shown.

 

Infrastructure:  Business Continuity with Virtual Services and Cloud


Session Number: 802     CANCELED – For a personal consultation, please visit CRI’s Booth #551
Primary Presenter: Paul Leatherman [Chief Technology Officer – Communication Resources Inc.]
Co-Presenter 1 (if applicable): Fabrizio Fiori [Global Director Software Defined Solutions – Avaya]
Time: Jan 28, 2018 (04:15 PM – 05:15 PM)

Session Description:  On Prem, Of Prem, Hybrid Cloud and High Availability solutions. So confusing, come listen to the experts as they help dimistify all these questions and ideas

 

AADS (Device Services) Holds the Magic Key to Manage Your Equinox Experience


Session Number: 512
Primary Presenter: Paul Leatherman [Chief Technology Officer – Communication Resources Inc.]
Time: Jan 29, 2018 (03:45 PM – 04:45 PM)

Session Description:  Presenters will cover all aspects of how AADS enables administrators with the tools to provide a seamless experience for the end user. We will discuss the interaction with SMGR, LDAP, and Equinox Conferencing. We will dive into the 150+ feature settings and where and when to administer them. We will cover the publish options for various situations.

 

Officelinx Back office:  An Administrative Point of View


Session Number: 620
Primary Presenter:  Dave LaBarba [Senior Engineer – Communication Resources Inc.]
Co-Presenter 1 (if applicable): Paul Leatherman [Chief Technology Officer – Communication Resources Inc.]
Time: Jan 31, 2018 (10:45 AM – 11:45 PM)

Session Description:  Officelinx is a very flexible and powerful UC solution. Presenter will cover key administrative best practices. Attendees will learn about Feature Groups, Voice Menus, TUI options and customizations including how to tweak your “Aria like” or “Call Pilot like” TUI’s. To Migrate or Not to Migrate you old messaging system data. Very interactive session that will answer your burning questions

 

 

CRI Goes Warp Speed into Hyper Convergence!

avaya, vmware, dell
CRI Goes Warp Speed into Hyper Convergence!
Light years ahead of the rest
We are:
  • Running the latest Avaya Aura Enterprise software
  • Running on the latest VMware ESXi platform
  • Running on the latest Dell Fx2 Hyper-Converged infrastructure
We are sure that you have questions, and we are here to answer them.

CRI is the premier Virtualization Expert
CRI was the first to Virtualize the entire Avaya stack
CRI is the most experienced with implementation and integration of virtual solutions.
Let’s discuss your options
Direct Sales:
Gil Engels
Vice President of Sales
(732) 974-4251

CRI is ready to implement ACAL today!

1avaya_services

CRI is your implementation expert of choice and ready to go with ACAL!

Avaya Cloud Application Link (ACAL) improves team engagement by extending the Avaya Aura® communication platform to the web and embedding unified communication and real-time collaboration tools inside Chrome and Internet Explorer web browsers, and natively inside of Google Apps, Microsoft Office 365, and Salesforce

Connect with CRI today to get started and do it right, the first time!- Connect with us today!

ACAL Factsheet

ACAL Datasheet

Check out this great introduction to ACAL!

ACAL Intro Video

CRI Honored with 2016 Channel Partners Business 360 Award

CRI Honored with 2016 Channel Partners 360⁰Award

Director of Marketing, Heidi E. Fulton and CTO, Paul Leatherman had the pleasure of receiving the award while attending Channel Partners March 16th in Las Vegas, Nevada.

CRI has earned this award 3 years in a row and we will continue to strive to deliver solutions that provide true business value to our customers and partners.

Press Release- 360 Win 2016

With the advent of Aura 7, Avaya System Platform is no longer a choice. It is time to look at your options AVP vs. VE

 

 

cloud choice 3

The conversation is heating up!

We are sure that you have questions, and we are here to answer them.

  • CRI is the premier Virtualization Expert
  • CRI was the first to virtualize the entire Avaya stack
  • CRI is the most experienced with implementation and integration of virtual solutions.

Let’s discuss your options

Direct Sales: Gil Engels Vice President of Sales                                                (732) 974-4251 

Partner Inquiries: Laura Crouse Director of Partner Sales                         (732) 974-4382   /" target="_blank" rel="nofollow noopener noreferrer">la

#Avaya, #VMware, #VE

CRI- The standard by which all beta sites are measured

Paul,

CRI has always been the standard by which all beta sites are measured. I wanted to share the fact that when you participate in the Communicator 3.0 beta this year you will probably see many of the “suggestions” provided from your staff within the new client. CRI was immensely influential in the iPhone 2.1 beta which has resulted in incredible adoption of the 2.1 client industry wide. It is with great pleasure I accept CRI as my lead beta for the Communicator 3.0 program. We look forward to the transparent value add input your teams bring to the Avaya development table. For me personally working with your engineers is an experience unmatched by any other site and I truly look forward to this beta.

Best

Kirk

CRI had a terrific 2015!

Check out some of the highlights of 2015!

“None of us got to where we are alone. Whether the assistance we received was obvious or subtle, acknowledging someone’s help is a big part of understanding the importance of saying thank you.”  – Harvey Mackay

CRI Thanks you wholeheartedly for your partnership and support

Cheers to a prosperous and healthy 2016!

 

CRI Delivers early Halloween Treats to deserving Children

Thanks to our wonderful Partners, Customers, and friends,  CRI was able to donate $5,000 to K. Hovnanian Children’s Hospital in the spirit of our 25th Anniversary.

We started on the journey in June, asking our community to participate in our celebration .  Instead of merely letting you know that we were a 25 year old company, we asked you to get involved for a cause.  And you came through!

Read the Full Story Here!

 

We commit to you, our trusted partners, 25 more years of thoughtful innovation, creative solutions, and a continued dedication to superior service levels.

Thank you again for participating!

CRI_Cake