Consulting and implementation
We design and deploy contact center, calling and meeting systems around how your teams actually work.
Learn more about consulting and implementationThe Premier System Integrator of Choice
Contact center, UC, video and virtualization systems, designed, run and supported by CRI for more than 35 years.
Unified Communications
Infrastructure, Cloud and Virtualization
Video Conferencing and Web Collaboration
Proxmox Migration
CRI SolutionsDesign, implementation and ongoing support for each platform
- Avaya Infinity®Contact center
- Avaya Aura® CoreCall processing and session management
- Zoom PhoneCloud calling, with Zoom CX coming soon
- Zoom and PexipVideo conferencing and web collaboration
- Next Generation e911Public safety call handling
- Proxmox, KVM, Nutanix, Azure and AWSVirtualization and cloud
Design it, run it,
support it.
Virtualization
We build and run the infrastructure underneath your communications, on Proxmox, KVM or Nutanix, or in Microsoft Azure or AWS.
Learn more about virtualizationStaging as a service
We build, stage and test anything from a single server to a fully integrated stack, so it arrives ready to go without interrupting your business.
Learn more about staging as a serviceManaged services
Our engineers monitor and maintain the systems we deliver, and answer when something needs attention.
Learn more about managed servicesPlatforms we deploy and support
Unified Communications and Contact Center
- Avaya Infinity®
- Avaya Aura® CoreCommunication Manager (CM), System Manager (SMGR), Session Manager (SM), Media Server (AAMS), Device Services (AADS), Device Enrollment Services (DES), Call Management System (CMS), Session Border Controller (ASBC), Messaging (AAM), Presence Services, Experience Portal (AEP), Call Center Elite, Workplace, Application Enablement Services (AES), Breeze, Workplace Attendant
- Zoom Phone
- Zoom CX (coming soon)
- Zoom Virtual Agent (coming soon)
Infrastructure, Cloud and Virtualization
- CRI UCloud
- Enterprise Application Center
- Enterprise Appliance Server
- CRI Insight
- Proxmox, KVM and Nutanix
- Microsoft Azure and AWS
e911 and Public Safety
- Next Generation e911
- 911inform (emergency notification)
What our customers say
CRI’s professionalism and knowledge of the Avaya product line is exceptional. Having been in the Telecom field for over 35 years and having dealt with many vendors, CRI is without hesitation the best that I have ever dealt with.
IT DirectorTop 10 law firm Their expertise, dedication, and professionalism have significantly contributed to our success… the CRI team consistently went above and beyond to meet our needs.
Program ManagerAvaya
Leadership in the Avaya community
Board of Directors and member
International Avaya User Group
The independent community of Avaya customers, which hosts the annual Converge conference.
Board of Directors and member
Avaya Partner Community Council
The “Voice of the Partner” within the Avaya ecosystem, helping shape product direction, training and processes with Avaya leadership.
News
CRI is now certified to implement Avaya Infinity®
We can now design, deploy and support Avaya’s customer experience platform for contact centers, in the cloud, on-premises or hybrid.
Zoom Phone, now from CRI
We sell and implement Zoom’s cloud calling. Zoom CX and Zoom Virtual Agent are coming soon.
911inform and iNEMSOFT join our partners
911inform for emergency notification and iNEMSOFT for Avaya endpoint management.
Tell us what you're running and what needs to change.
We'll bring the right engineers to the first conversation.
Email info@crinj.comCommunication Resources, Inc.1433 Highway 34, Suite C5
Farmingdale, NJ 07727
(732) 974-7600