CRI provides services for and installation of a number of the world’s leading solutions within the Unified Communications Space.

Avaya Products and Solutions

The Server Side Solutions That CRI Has Virtualized.

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Avaya Aura Conferencing 8
Esna Officelinx

Avaya Aura Conferencing 8  Puts collaboration tools in all your users’ hands, no matter which smart phones, desktops, or tablets they’re using. Get audio, web, and even video conferencing, so you can call a meeting and everyone can connect.  Let your users focus on meeting purpose and content—instead of logistics. Calendar integration lets people easily schedule and join meetings. Participants know and control what’s happening in the conference thanks to the easy-to-use Avaya interface.


Esna Officelinx is a cloud-enabled communication and collaboration platform that integrates real-time communication services such as voice, instant messaging, chat, presence and mobility with business applications from Google,, VMware, Microsoft and others.  Officelinx interoperates with any voice, mobile and PBX system and works on desktop and mobile devices.  With Officelinx you choose how to connect, communicate and collaborate with others using the applications and devices of your choice.

Avaya Meeting Exchange

Avaya Meeting Exchange is an in-house collaboration solution that combines audio conferencing capabilities from Avaya with market-leading collaboration tools—enhancing users’ ability to launch and manage virtual conferences. Avaya Meeting Exchange

Avaya CES

Avaya Client Enablement Services is the first of a new series of next-generation applications that brings Unified Communications (UC) to your desktop and mobile handsets in a single tool. Use Client Enablement Services to access multiple Avaya UC capabilities, including Telephony, Messaging, Mobility, Conferencing, and Presence Services.

Avaya Aura Presence Services

Avaya Aura Presence Services breaks new ground by integrating rich presence capabilities not just in instant messaging(where it is best known today) but acrossthe entire spectrum of communications applications — from voice calls and instant messaging to customer service and business processes.

Avaya ACE

Avaya Agile Communication Environment™  – Delivering Communications-Enabled Business Applications and Processes Easily and Rapidly

Avaya Aura Session Manager

Avaya Aura Session Manager provides the true values of converged communications, satisfying the needs of customers and employees, while helping drive down overall costs and simplifying system management. This unique platform provides the ability to quickly and easily distribute new and enhanced applications that can deliver on-going improved business performance.

Avaya Aura System Manager

Avaya Aura System Manager is a key component of Avaya Aura, the Avaya architecture for next generation, people-centric collaboration. Avaya Aura delivers rich voice and video capabilities and provides a resilient, flexible and distributed network for analog, digital and IP-based communication devices. Avaya Aura System Manager is the intuitive administration and management tool that brings Avaya Aura capabilities to life.

The Client Side Solutions That CRI Has Virtualized

Avaya Aura® Conferencing

Avaya Aura® Conferencing 7.0 is the next generation unified multimodal multimedia collaboration application. It is an on-premise SIP based collaboration solution that provides audio, HD video** (planned availability at the end of 2012), and web collaboration capabilities.

Avaya Flare ADVD

Avaya FlareDesktop Video Device

Avaya one-X™ Communicator
  • one-X™ Communicator Datasheet: Download

Avaya one-X™ Communicator. The client combines softphone, intelligent presence, voice/video calling, visual voicemail, visual voice/video conferencing, as well as access to corporate directories and call logs improve workforce productivity across your enterprise. Organizations can deploy one-X Communicator either as a standalone client or as an integrated part of leading desktop productivity tools like Microsoft® Office Communicator and Citrix Presentation Server.

Avaya AES Click to Call with Lync
  • AES Click to Call with Lync Datasheet: Download

The Avaya Aura ® Application Enablement Services Integration for Microsoft® Lync® 2010 Server is an application that provides click-to-call, and telephony presence.

Avaya ACE Click to Call with Lync
  • Avaya ACE Click to Call with Lync Datasheet: Download

Avaya ACE Click to Call with Lync – integration allows users to control their Avaya phones and view telephony presence from within the Microsoft Lync/Communicator client, Microsoft Office, and Internet Explorer.

Avaya one-X™ Mobile

Avaya one-X™ Mobile builds on the functionality of Extension to Cellular by providing a family of mobile clients designed to further enhance the productivity of enterprise mobile workers. The family of Avaya one-X Mobile clients provides quick access to office phone functionality via an intuitive graphical user interface.

Avaya one-X™ Speech

Avaya one-X™ Speech lets mobile, remote and office workers easily access important communications tools and information via any telephone using simple and intuitive speech commands. Avaya one-X™ Speech is designed to recognize and carry out speech commands.