Deliver to your IBM & Avaya customers with CRI

ibm_picCRI with our expert professional services will provide the integration support required to greatly expand the value of the customer’s IBM Lotus Sametime enterprise environment by integrating to the Avaya AE Services platform. This allows IBM desktop users to quickly see the rich and robust set of “click to communicate” features provided by Avaya with seamless integration into their Sametime desktop environment. Sametime users will be able to see who is on the phone through Avaya’s integrated telephony presence feature, even when that user is not logged into Sametime.

  • 60 Day POC Trial
  • Low Budgetary Commitment with Fixed Price
  • Rapid 1 Day Installation and Evaluation
  • Appliance/Turnkey Solution
  • Provides IBM Lotus Sametime Click to Call with Avaya Switch
  • Includes up to 20 hrs of Expert Help Desk support during trial period

Integration with Avaya Communication Manager and other PBX systems
Click-to-call capabilities from within Lotus Sametime and Notes, including Notes applications.

Integration of Lotus Domino with Microsoft OCS & Avaya’s Modular Messaging
The benefits of Domino combined with the corporate unified communications solution.

Integration with Enterprise Conferencing using Avaya’s Meeting ExchangeTM
Click-to-Conference—Set-up, initiate and manage Meeting Exchange conferences from within Sametime Web Conferencing and Notes.



Improve Customer Productivity with Click-to-Call and Presence from your IBM Lotus Sametime Client

  • Suitable for all IBM & Avaya customers
  • Low Budgetary Commitment with Fixed Price
  • Typically a 1 Day Install
  • Includes 2 hrs of Training
  • Live demos available
  • Provides Click to Communicate from your Sametime desktop client as well as other IBM Lotus and Microsoft applications
  • Avaya Licenses Included with purchase of All-Inclusive ACM 5.x Enterprise
  • Provides real-time Telephony Presence on your desktop