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    As a full-service professional services and consulting firm, we partner with our clients to deliver solutions that help solve their most complicated needs. Our services and recommendations are designed specifically based on your needs, not a product set. 

    Service Completed by CRI
    Partner Configures and Supports
    Managed Services by CRI
    Row APPLICATION / SOLUTION AKA/FKA INSTALL/UPGRADE CONFIGURE SUPPORT INSTALL Upgrade CONFIGURE SUPPORT Comments
    1 Avaya Aura® Platform
    2 Communication Manager Full Full Full
    3 System & Session Manager Full Full Full
    4 Session Border Controller (ASBCE) - SIP Trunking Full Full Full
    5 Session Border Controller (ASBCE) – (Remote Worker) Full Full Full
    6 Application Enablement Services (AES) Full Full Full
    7 Breeze platform + Snap-ins (See Breeze Section) Full Full Full
    8 Avaya IX™ Meetings Server Equinox Conferencing
    9 Avaya IX™ Meetings Management Equinox Management Full Full Full TE or OTT
    10 Avaya IX™ Meetings Media Equinox Media Full Full Full Single, Clustered, Cascaded
    11 Avaya Aura Web Gateway (AAWG) Full Full Full
    12 Streaming & Recording (S&R) Equinox S&R Full Full Full All in One or Distributed on Hyper-V
    13 Streaming & Recording (S&R) Gateway Equinox S&R Gateway Full Full Full Required for S&R
    14 Avaya IX™ Devices / Client Enablement
    15 Avaya Aura Device Services (AADS) Full Full Full
    16 Utility Services on AADS AUS Full Full Full Version 8.x and above
    17 Avaya IX™ Devices Equinox Endpoints Full Full Full Guide
    18 Avaya IX™ Video Equinox Video Endpoints Full Full Full XT series, Vantage, CU360, HCxxx....
    19 Avaya IX™ Workplace Client Equinox Client Full Full Full Windows, Android, IOS
    20 Avaya IX™ Workplace Web Client Equinox for Web Full Full Full WebRTC
    21 Avaya IX™ Workplace Attendant Equinox Attendant Full Full Full Breeze Snapin
    22 Breeze Cluster + Snap-Ins
    23 Breeze Platform Full Full Full General Purpose and closed (i.e. Presence)
    24 Engagement Designer (EDS) Full Full Full
    25 Engagement Assistant Full Full Full
    26 Call Park and Page Full Full Full
    27 Presence Services Full Full Full Optional Presence Multi-Media 8.x or greater
    28 Avaya Developed (Snapp Store apps) Full Full Full
    29 Partner Developed (Snapp Store apps) Full Empty Empty Dev Partner configures and supports
    30 Unified Messaging
    31 Aura Messaging (AAM) Full Full Full
    32 Avaya IX™ Messaging (IXM) ESNA Officelinx (OL) Full Full Full
    33 Avaya IX™ Contact Center Contact Center
    34 Call Management System (CMS) Full Full Full Avaya wholesale Support contract
    35 Call Center Elite (CCE) Full Full Full Avaya wholesale Support contract
    36 Elite Multi-channel (EMC) Half Half Half CRI Managed
    37 Experience Portal (AEP) Experience Portal Half Half Half CRI Managed
    38 Avaya IX™ Workforce Engagement Work Force Optimization Half Half Half CRI Managed
    39 Avaya IX™ Workforce Engagement Select WFO Select Half Half Half CRI Managed
    40 Avaya Aura Contact Center (AACC/ACCS) Half Half Half CRI Managed
    41 Avaya IX™ Digital Oceana Half Half Half CRI Managed
    42 Monitoring and Management
    43 CRI Insight (Application monitoring and management) Full Full Full Also used for CRI Support Customers
    44 Nectar (Application monitoring and management) Full Full Full Also used for CRI Support Customers
    45 AppNeta (Network assessment and monitoring) Full Full Full Also used for CRI Support Customers
    46 Secure Access Link (SAL) Full Full Full
    47 Avaya Diagnostic Server (ADS) Full Full Full
    48 Infrastructure as a Service (IaaS)
    49 Dell (OEM) Full Full Full Servers and SANs
    50 VMware Full Full Full Enterprise Solution Builder
    51 Avaya Solution Platform (ASP) 4200 Avaya Pod Fx™ Full Full Full Hardware Support by Avaya
    52 Avaya Solution Platform (ASP) 100 series ACP Full Full Full Hardware Support by Avaya
    53 CRI Application Center (Turnkey or customer provided) Full Full Full
    54 Private/ Hybrid / Enterprise Cloud Full Full Full
    55 Veeam Full Full Full Backup and Recovery
    56 Nutanix Full Full Full Converged Infrastructure
    57 HP Full Full Full Servers
    58 Data Networking
    59 Ethernet Routing Switch (ERS) Full Full Full
    60 Virtual Services Platform (VSP) Half Half Half Partner Install /Support
    61 Fabric Half Half Half Partner Install /Support
    62 Legacy Applications
    63 Multimedia Messaging (AMM) – (stand alone) Full Full Full Pre-release 8
    64 one-X Client Enablement Services (CES) Full Full Full
    65 one-X Attendant (1XA) Server Full Full Full
    66 Communicator for Skype/Lync Full Full Full
    67 one-X Speech Full Full Full
    68 Modular Messaging (MM) Full Full Full
    69 Message Networking (MN) Full Full Full
    70 Octel/VMX TEST Full Full Full
    71 Aura Conferencing 8 (AAC8) Full Full Full
    72 Aura Conferencing 6/7 Full Full Full
    73 Meeting Exchange (MX) 5.2/6.2 NEW Full Full Full
  • Solutions

    Solutions

    CRI UCloud

    CRI UCloud® is our reference architecture for our virtual solutions. UCloud® simplifies complex networks and reduces infrastructure costs and delivers a radically different approach to enterprise communication.

    enterprise_appliance_servers
    CRI Enterprise Appliance Servers - EASE
    Reduced Footprint. Reduced Cost. Quick turnkey deployment.
    More Info
    PDF
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    CRI Application Center
    Endless Possibilities – Limitless Capabilities.
    More Info
    PDF
    CRI Insight1
    CRI Insight
    Deliver Proactive Management Across Multi-Vendor Communication Applications.
    More Info
    PDF
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With the advent of Aura 7, Avaya System Platform is no longer a choice. It is time to look at your options AVP vs. VE

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  2. Archives: February 2016
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With the advent of Aura 7, Avaya System Platform is no longer a choice. It is time to look at your options AVP vs. VE

 

 

cloud choice 3

The conversation is heating up!

We are sure that you have questions, and we are here to answer them.

  • CRI is the premier Virtualization Expert
  • CRI was the first to virtualize the entire Avaya stack
  • CRI is the most experienced with implementation and integration of virtual solutions.

Let’s discuss your options

Direct Sales: Gil Engels Vice President of Sales                                                (732) 974-4251 

Partner Inquiries: Laura Crouse Director of Partner Sales                         (732) 974-4382   /" target="_blank" rel="nofollow noopener noreferrer">la

#Avaya, #VMware, #VE

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