| 1 |
Avaya Aura® Platform |
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| 2 |
Communication Manager (CM) |
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Full |
Full |
Full |
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| 3 |
System & Session Manager (SMGR/SM) |
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Full |
Full |
Full |
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| 4 |
Session Border Controller (ASBCE) - SIP Trunking |
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Full |
Full |
Full |
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| 5 |
Session Border Controller (ASBCE) – (Remote Worker) |
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Full |
Full |
Full |
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Meetings, APN, Web Clients
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| 6 |
Application Enablement Services (AES) |
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Full |
Full |
Full |
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| 7 |
Breeze platform + Snap-ins (See Breeze Section) |
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Full |
Full |
Full |
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| 14 |
Avaya Devices / Client Enablement |
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| 15 |
Avaya Aura Device Services (AADS) |
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Full |
Full |
Full |
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| 16 |
Utility Services on AADS |
AUS |
Full |
Full |
Full |
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Version 8.x and above |
| 19 |
Avaya Workplace Client |
Equinox Client |
Full |
Full |
Full |
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Windows, Android, IOS |
| 20 |
Avaya Workplace Web Client |
Equinox for Web |
Full |
Full |
Full |
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WebRTC |
| 21 |
Avaya Workplace Attendant |
Equinox Attendant |
Full |
Full |
Full |
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Breeze Snapin |
| 21 |
Avaya Agent For Desktop (AAD) |
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Full |
Full |
Full |
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| 17 |
Avaya Devices |
Equinox Endpoints |
Full |
Full |
Full |
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Guide |
| 18 |
Avaya Video |
Equinox Video Endpoints |
Full |
Full |
Full |
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XT series, Vantage, CU360, HCxxx.... |
| 8 |
Avaya Meetings Server |
Equinox Conferencing |
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| 9 |
Avaya Meetings Management |
Equinox Management |
Full |
Full |
Full |
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TE or OTT |
| 10 |
Avaya Meetings Media |
Equinox Media |
Full |
Full |
Full |
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Single, Clustered, Cascaded |
| 11 |
Avaya Aura Web Gateway (AAWG) |
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Full |
Full |
Full |
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| 12 |
Streaming & Recording (S&R) |
Equinox S&R |
Full |
Full |
Full |
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All in One or Distributed on Hyper-V |
| 13 |
Streaming & Recording (S&R) Gateway |
Equinox S&R Gateway |
Full |
Full |
Full |
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Required for S&R |
| 22 |
Breeze Cluster + Snap-Ins |
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| 23 |
Breeze Platform |
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Full |
Full |
Full |
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General Purpose and closed (i.e. Presence) |
| 24 |
Engagement Designer (EDS) |
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Full |
Full |
Full |
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| 25 |
Engagement Assistant |
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Full |
Full |
Full |
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| 26 |
Call Park and Page |
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Full |
Full |
Full |
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Device Adapter (ADA) |
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Full |
Full |
Full |
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| 27 |
Presence Services |
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Full |
Full |
Full |
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Optional Presence Multi-Media 8.x or greater |
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Workplace Attendant |
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Full |
Full |
Full |
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| 28 |
Avaya Developed (Snapp Store apps) |
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Full |
Full |
Full |
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| 29 |
Partner Developed (Snapp Store apps) |
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Full |
Empty |
Empty |
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Dev Partner configures and supports |
| 30 |
Unified Messaging |
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| 31 |
Avaya Messaging |
IX MSG/ESNA/Officelinx (OL) |
Full |
Full |
Full |
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| 32 |
Aura Messaging (AAM) |
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Full |
Full |
Full |
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| 33 |
Avaya Contact Center |
Contact Center |
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| 34 |
Call Management System (CMS) |
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Full |
Full |
Full |
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Avaya wholesale Support contract |
| 35 |
Call Center Elite (CCE) |
CC Elite |
Full |
Full |
Full |
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Avaya wholesale Support contract |
| 36 |
Elite Multi-channel (EMC) |
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Half |
Half |
Half |
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CRI Managed |
| 37 |
Experience Portal (AEP) |
Experience Portal |
Half |
Half |
Half |
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CRI Managed |
| 40 |
Avaya Control Manager (ACM) |
Contact Center Control Manager |
Half |
Half |
Half |
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CRI Managed |
| 38 |
Avaya Workforce Engagement |
Work Force Optimization (WFO) |
Half |
Half |
Half |
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CRI Managed - includes Avaya Call Recording (ACR) |
| 41 |
Avaya Digital |
Oceana |
Half |
Half |
Half |
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Infrastructure deployment |
| 42 |
Monitoring and Management |
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| 43 |
Avaya Diagnostic Server (ADS) / Secure Access Link (SAL) |
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Full |
Full |
Full |
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| 44 |
Avaya SAL Policy Manager |
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Full |
Full |
Full |
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| 46 |
CRI Insight (Application monitoring and management) |
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Full |
Full |
Full |
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Also used for CRI Support Customers |
| 47 |
AppNeta (Network assessment and monitoring) |
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Full |
Full |
Full |
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Also used for CRI Support Customers |
| 48 |
Infrastructure as a Service (IaaS) |
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| 49 |
Dell (OEM) |
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Full |
Full |
Full |
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Servers and SANs |
| 50 |
VMware |
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Full |
Full |
Full |
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Enterprise Solution Builder |
| 51 |
Avaya Solution Platform (ASP) 4200 |
Avaya Pod Fx™ |
Full |
Full |
Full |
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Hardware Support by Avaya |
| 52 |
Avaya Solution Platform (ASP) 100 series |
ACP |
Full |
Full |
Full |
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Hardware Support by Avaya |
| 53 |
CRI Application Center (Turnkey or customer provided) |
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Full |
Full |
Full |
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| 54 |
Private/ Hybrid / Enterprise Cloud |
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Full |
Full |
Full |
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| 55 |
Veeam |
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Full |
Full |
Full |
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Backup and Recovery |
| 56 |
Nutanix |
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Full |
Full |
Full |
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Converged Infrastructure |
| 57 |
HP |
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Full |
Full |
Full |
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Servers |
| 58 |
Data Networking |
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| 59 |
Ethernet Routing Switch (ERS) |
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Full |
Full |
Full |
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| 60 |
Virtual Services Platform (VSP) |
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Half |
Half |
Half |
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Partner Install /Support |
| 61 |
Fabric |
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Half |
Half |
Half |
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Partner Install /Support |
| 62 |
Legacy Applications |
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| 63 |
Multimedia Messaging (AMM) – (stand alone) |
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Full |
Full |
Full |
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Pre-release 8 |
| 64 |
one-X Client Enablement Services (CES) |
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Full |
Full |
Full |
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| 65 |
one-X Attendant (1XA) Server |
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Full |
Full |
Full |
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| 66 |
Communicator for Skype/Lync |
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Full |
Full |
Full |
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| 67 |
one-X Speech (1XS) |
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Full |
Full |
Full |
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| 68 |
Modular Messaging (MM) |
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Full |
Full |
Full |
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| 69 |
Message Networking (MN) |
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Full |
Full |
Full |
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| 70 |
Octel/VMX |
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Full |
Full |
Full |
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| 73 |
Meeting Exchange (MX) 5.2/6.2 |
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Full |
Full |
Full |
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| 71 |
Aura Conferencing 8 (AAC8) |
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Full |
Full |
Full |
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| 72 |
Aura Conferencing 6/7 |
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Full |
Full |
Full |
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