A comprehensive, automated audit for unified communications systems
There are many proven benefits gained from the use of today’s sophisticated Unified Communication systems. But at the same time the complexity of these systems can often mask inefficient infrastructure utilization and business-impacting capacity issues. Many issues are due to either over committed or under-utilized UC resources, and often remain unseen. Opportunities therefore exist for companies to make numerous financial gains by “right-sizing” their UC assets. Examples of such gains include:
- Removal of operational cost associated with maintenance renewals and software
maintenance associated with excess capacity and infrastructure
- Reduction in capital expenditure, both for business-as-usual (in the event that current
capacity could be better utilized) and in hardware and software upgrades
- Potential increase in revenue where bottlenecks and congestion areas are identified and
What Is CRI Insight RightSize?
CRI Insight RightSize is a comprehensive, automated audit for unified communications systems, especially where assets are distributed across numerous sites and are servicing multiple business units.
CRI Insight RightSize provides rich visibility of the configuration, capacity, and utilization of UC assets. CRI Insight RightSize is a one off engagement delivered as a white labeled service to unified communications system integrators and business partners for resale to customers.
CRI Insight RightSize leverages a catalogue of more than 30 detailed capacity and configuration reports to enable and support the partner’s recommendations to the customer. CRI Insight RightSize reports contain invaluable information relating to consumed capacity.
This is only possible by using the unique ability CRI Insight RightSize has under the ITIL framework to link Configuration Management with Capacity and Change Management to display actual real world usage of Configuration Items.
CRI Insight RightSize is unrivalled in the level of detail that can be provided, and the accuracy with which an environment can be scoped.
Traditional Manual Audit
The traditional audit approach has relied heavily on manual investigation, collation and review – which add to cost, delay and inaccuracy. Additionally the information is only current at the time it is collected, and with the size and nature of enterprise organizations this presents additional on-going challenges. Manual reports only uncover what resources are configured and administered on a system. The most important facet is whether or not the resources are actually being used.
CRI Insight RightSize Automated Audit
We’ve found a way to address these issues through a new service called CRI Insight RightSize. This innovative service automates the audit process delivering previously unseen visibility of an organization’s UC assets and their utilization over time. CRI Insight RightSize is a fully automated audit that reconciles configuration data with activity data. This provides the most accurate view of which assets are actually in use and how they are being used. When you do this it uncovers assets that are configured correctly and appear legitimate, but are in fact redundant – and are therefore incurring unnecessary cost for the business.