CRICare Maintenance And Support

CRI offers multiple options of Support to meet the needs of your business. Each offer is based upon the Service Level required and the applications and products deployed within your organization. CRI Care choices offer complete flexibility ranging from a traditional T&M style offer to an all-inclusive premiere package. Within each option there is a common understanding about services, priorities, responsibilities, guarantees, and products covered.

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CRI Innovates in Real-Time

24 Hour/7 Day Support

95% Work Orders Completed Remotely

20% Service Requests Completed while Customer is on the Phone

90% Resolved in Less than 30 Minutes

Emergency Dispatch in 30 Minutes or Less

24 Hour Service Center with Access to Engineers in 15 Minutes or Less

All Technicians on call 24 Hour/7 Day Support

Experienced Staff

Multiple Inventory Depots & Replacement Systems

CRI Rapid Support

  • Click “Rapid Support” button below to download CRI team viewer client
  • Enter name and short description of support needs
  • Click the chat icon in the viewer client to begin session.