Communication Resources Inc.
CRI’s cornerstone is that we innovate in real-time, reflecting on market needs and customer demands. Innovation different from improvement in that innovation refers to the notion of doing something differently rather than doing the same thing better.
For 25 years, we have focused on the application side of communications, providing cutting-edge solutions to our customers while offering exemplary service and unmatched results. CRI is a systems integrator, a Gold DevConnect Partner for Avaya, a certified VMware Solution Provider, and partners with IBM, Microsoft, and Citrix.
Our Engineers are highly trained in cutting edge technologies and mission critical enterprise applications. We specialize in standard and non-standard implementation of Avaya Unified Communication applications in virtual platforms including Citrix and VMware.
CRI continues to partner with leading communications companies and solution builders to provide unparalleled service to our clients. We only partner with the best!
What Our Partners And Customers Say
Although I wouldn’t describe our customer unreasonable or even challenging purses, they haven’t been the easiest to work with regarding schedules. Jason has been nothing but accommodating to make the AC7 installation a success. The initial kick-off included an out of box failure, yet Jason was still able to manage the project to meet the demands of the customer. I have participated enough in this process to know, that I would not hesitate to have Jason lead and/or be part of my team for any future activities. We’re not done yet but it’s been a pleasure to with him. Jason is very professional and gets the job done! Partner
Thank you all for your superb teamwork during the London Cutover this last weekend! The largest cutover went as smoothly as we could hope thanks to all your efforts. I spoke to Paul Cushing, Project Manager, this morning and kudos were being extended on Monday for CRI’s superb onsite and remote teamwork to make the cutover a success. Collective pat on the back for a job well done!
Paul – I just wanted to say thank you very much for all the support you’ve given us with the issues we’ve had in Pittsburgh and Twinsburg lately. And now Columbus! I just want to say that you went above and beyond in doing all you could to try and get our calls transferring off net to the credit card processing center. Though it was to no avail, between the 4 of us I believe we attempted every avenue.
Kevin Marley was a key player in my project with Bank of New York, weekend before last. I must say what a pleasure it was to work with Kevin on the AES provisioning. Painless is the word that comes to mind. Kevin showed professionalism, flexibility, and a human touch (spoke of his daughter’s birthday party – this was appreciated by all). I can testify to the customer’s high level of satisfaction as well. Please pass along my thanks to Kevin for a job well done!
I just wanted to convey my appreciation on how helpful you have been with not only the implementation of Voice Mobility, but also the Octel systems. Warren has been great in getting not only BGH but figuring out the issues with DeGraff and coming up with appropriate solutions. Should you require a reference, please feel free to contact me
I am sure you are aware of Jason working with our team here at NACR on a large Pentair project. We had a voice application that wasn’t working on a Pentair site that was to cutover tonight. I really appreciate Jason’s last minute work helping trouble shoot and testing the application for the problems. The application is now up and working. You haven’t any idea how important getting this fixed means to Pentair and myself!!! Just thought that you would like to know when Jason/CRI does a great job!
Ben, Kevin – great job… I know you guys had to jump a ton of hoops to get this one going. Already hearing from the acct team and Dan S (NE UC Specialist) on how important this was. Laura, Walt is simply the best. Great attitude, customer focused, very skilled, and trusts the business partner he works with. Makes for a beautiful relationship!! I’ll follow up with Tony and Tom on the support document. Many thanks for your support.