July 4, 2015 (732) 974-7600 Real Time Communications and Virtualization Experts

CRI Celebrates 25 Years
by making a difference

CRI's Leave a Wish, Grant a Wish Campaign.
CRI will donate $5 to K. Hovnanian Children's Hospital
for each wish we receive.

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Virtualize UC With CRI

Organizations and integration partners
turn to CRI for their expertise with virtualization
and real-time/unified communications.

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Our People Make
The Difference

CRI's technical talent, depth of product knowledge
and responsiveness will make your project a success.
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Innovating In Real-Time

CRI engineers always have their hands
on the latest technology in cloud, virtualization,
and real-time communications allowing us to
proactively innovate the enterprise.

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and Support

Choose CRI and not only will you get great products and intelligent solutions, you will receive outstanding support from the entire CRI team.

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Complexity creates conditions for
misalignment, chaos, and failure.
We embrace challenge and welcome
the opportunity to simplify
your real time communications needs.

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6/1 - NJ- CRI Celebrates 25 Years!
6/14-6/18 - Denver - Avaya PCC
6/14- 6/19 - Denver - IAUG

Wishes You’ve Left:

Happy 25th Birthday CRI! Thanks for

Communication Resources Inc.

Real-Time Communication and Virtualization

CRI is the premier VMware virtual solutions and Unified Communications specialist, providing real-time, innovative solutions. Established in 1990, CRI has a wealth of experience in the messaging industry and has grown to become the premier professional services company for Unified Communications.  CRI is also the industry leader in virtualizing UC. 

CRI’s cornerstone is that we innovate in real-time, reflecting on market needs and customer demands. Innovation different from improvement in that innovation refers to the notion of doing something differently rather than doing the same thing better.

For 25 years, we have focused on the application side of communications, providing cutting-edge solutions to our customers while offering exemplary service and unmatched results. CRI is a systems integrator, a Gold DevConnect Partner for Avaya, a certified VMware Solution Provider, and partners with IBM, Microsoft, and Citrix.

CRI Profile
CRI is the Unified Communications Partner of Choice. For over 25 years we have offered exemplary service and unmatched solutions.

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CRI Services

Our Engineers are highly trained in cutting edge technologies and mission critical enterprise applications. We specialize in standard and non-standard implementation of Avaya Unified Communication applications in virtual platforms including Citrix and VMware.

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CRI Products
What makes the CRI experience so unique is our focus and commitment to delivering turnkey solutions for messaging, unified messaging and unified communications.
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CRI Partners

CRI continues to partner with leading communications companies and solution builders to provide unparalleled service to our clients. We only partner with the best!

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News And Events

  • Gerry Rock Retires
    Gerry Rock Retires
    Gerry Rock Retires Gerry spent 6 years at CRI as a Partner Sales specialist.  Gerry developed many close relationships with a number of our partners and was held in very high regard. “Gerry Rock  helped me close out several messaging deals, thanks to her expertise on Avaya messaging products. When my customers would ask for a […]
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  • CRI Wins Channel Partner Business Value Award!
    CRI Wins Channel Partner Business Value Award!
    CRI Honored with 2015 Channel Partners 360⁰ Award Channel Partners magazine, a resource for indirect sales channels offering IT and telecom systems and services, is pleased to announce that Communication Resources Inc., CRI has been selected as a winner of the 2015 Channel Partners 360⁰ Business Value Awards Read Full story
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  • CRI and Avaya users from NYMAUG Team up to take the Avaya Aura SIP Core discussion to the next level
    CRI and Avaya users from NYMAUG Team up to take the Avaya Aura SIP Core discussion to the next level
    The joint effort was held on Tuesday Feb 10, 2015 at the NYC Avaya Executive Briefing Center. It was a packed house and the presentation painted a real world case study picture to describe the “ins and outs” of what’s required and experienced during an infrastructure evolution.  If you are interested in recieving the presentation or […]
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CRI Partners

CRI continues to partner with leading communications companies and solution builders to provide unparalleled service to our clients. See All Partners

What Our Partners And Customers Say

  • Kevin Marley was a key player in my project with Bank of New York, weekend before last. I must say what a pleasure it was to work with Kevin on the AES provisioning. Painless is the word that comes to mind. Kevin showed professionalism, flexibility, and a human touch (spoke of his daughter’s birthday party – this was appreciated by all). I can testify to the customer’s high level of satisfaction as well. Please pass along my thanks to Kevin for a job well done!

  • Thank you all for your superb teamwork during the London Cutover this last weekend! The largest cutover went as smoothly as we could hope thanks to all your efforts. I spoke to Paul Cushing, Project Manager, this morning and kudos were being extended on Monday for CRI’s superb onsite and remote teamwork to make the cutover a success. Collective pat on the back for a job well done!

  • Although I wouldn’t describe our customer unreasonable or even challenging purses, they haven’t been the easiest to work with regarding schedules.  Jason has been nothing but accommodating to make the AC7 installation a success.  The initial kick-off included an out of box failure, yet Jason was still able to manage the project to meet the demands of the customer.  I have participated enough in this process to know, that I would not hesitate to have Jason lead and/or be part of my team for any future activities. We’re not done yet but it’s been a pleasure to with him.  Jason is very professional and gets the job done!        Partner    

  • I just wanted to convey my appreciation on how helpful you have been with not only the implementation of Voice Mobility, but also the Octel systems. Warren has been great in getting not only BGH but figuring out the issues with DeGraff and coming up with appropriate solutions. Should you require a reference, please feel free to contact me

    Peter Messinger
    Peter MessingerNetwork Architect
  • Paul – I just wanted to say thank you very much for all the support you’ve given us with the issues we’ve had in Pittsburgh and Twinsburg lately. And now Columbus!   I just want to say that you went above and beyond in doing all you could to try and get our calls transferring off net to the credit card processing center. Though it was to no avail, between the 4 of us I believe we attempted every avenue.

    Nancy Dice
    Nancy DiceQuest Diagnostics
  • Becky, How do I go about getting CRI to do the implementation for Winnebago County’s Modular Messaging?? I would like to contract Paul Leatherman at CRI to do the implementation for Winnebago County because he did the Oshkosh Truck MM and these customer contacts are talking on a daily basis and they were very impressed.

    Sally Crnich
    Sally CrnichNACR
  • Samy really went the extra mile for this project. This is the first exposure we have had with our new BP Walkercom and Samy has given them a great first impression. A round of applause to Samy.


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