CRI is thrilled to be a part of this dynamic event and invites you to visit us at our booth #711. Our team will be on hand to showcase our latest solutions, discuss industry trends, and how we can support your business’s communication needs. Whether you’re looking to enhance your existing setup or explore new technologies, our experts are there to provide you with insights and solutions tailored to your specific requirements.

Moreover, we’re delighted to highlight a not-to-be-missed breakout session featuring CRI’s Chief Technology Officer, Paul Leatherman. The session, titled “Not ready for Cloud? Modernize and maximize your premise-based system to get ready!” is a must-attend for any organization that is navigating the transition to the cloud or looking to optimize their current premise-based systems. Paul will share valuable strategies and insights on how you can leverage your existing infrastructure to prepare for a seamless transition to cloud-based solutions in the future. Stay tuned for the date, time, and location of this insightful session.

Avaya ENGAGE 2024 is the perfect platform for IT professionals, decision-makers, and business leaders to network, share ideas, and discover solutions that will shape the future of communication. As a Bronze Sponsor, CRI is committed to contributing to the conversation and helping businesses like yours achieve their communication goals.

Don’t miss this opportunity to engage with thought leaders, innovators, and peers in the industry. Mark your calendars for May 13-15 and plan your visit to Denver, Colorado. Be sure to stop by CRI booth #711 to explore how we can help you navigate the ever-evolving landscape of communication technology.

We look forward to seeing you at Avaya ENGAGE 2024!

For more information about CRI and our solutions, visit our website or contact us directly. Let’s connect and drive the future of communication together.

CRI Invites you to Engage 2019!  Our team looks forward to seeing you and connecting with you on issues that are impacting you today. We’ll be giving Equinox demo’s at the booth and don’t miss our very own Paul Leatherman when he discusses best practices surrounding AADS and Equinox endpoints. 

Session Number: 2003

Avaya Aura Device Services (AADS) – Update on best practices including the new Utility services function for Hard Phones

Primary Presenter: Paul Leatherman, Communication Resources Inc.
Time:  Wednesday, 1/23/2019 11:30 am – 12:30 pm
Where:  Austin Convention Center: 15

Session Description:  Learn best practices for AADS. When and how to use multiple LDAP sources for authentication and/ or directory services.  Understand “Published Profile” and how to make sure the proper profile is applied to a user upon login of the Equinox Client.  Utility Server is now part of AADS to handle Hard phone configurations including 96xx, J series, and Vantage phones. Learn to expand your plan to incorporate users with Multiple Device Access (MDA) that includes Equinox hard and soft endpoints.

CRI Invites you to Most Informative Sessions at Engage 2018!  Our team looks forward to seeing you and connecting with you on issues that are impacting you today.

Planning Your SIP Domains for CM

Session Number: 601
Primary Presenter: Gary Damp [Senior Engineer – Communication Resources Inc.]
Time: Jan 28, 2018 (01:45 PM – 02:45 PM)

Session Description:  A well planned domain structure is a critical first step in any SIP deployment. Avoid that dreaded re-work and do it right the first time! This session will give you the knowledge to start planning a solid domain structure and even clean up an existing one. CM and SMGR administration will be shown.

Infrastructure:  Business Continuity with Virtual Services and Cloud

Session Number: 802     CANCELED – For a personal consultation, please visit CRI’s Booth #551
Primary Presenter: Paul Leatherman [Chief Technology Officer – Communication Resources Inc.]
Co-Presenter 1 (if applicable): Fabrizio Fiori [Global Director Software Defined Solutions – Avaya]
Time: Jan 28, 2018 (04:15 PM – 05:15 PM)

Session Description:  On Prem, Of Prem, Hybrid Cloud and High Availability solutions. So confusing, come listen to the experts as they help dimistify all these questions and ideas

AADS (Device Services) Holds the Magic Key to Manage Your Equinox Experience

Session Number: 512
Primary Presenter: Paul Leatherman [Chief Technology Officer – Communication Resources Inc.]
Time: Jan 29, 2018 (03:45 PM – 04:45 PM)

Session Description:  Presenters will cover all aspects of how AADS enables administrators with the tools to provide a seamless experience for the end user. We will discuss the interaction with SMGR, LDAP, and Equinox Conferencing. We will dive into the 150+ feature settings and where and when to administer them. We will cover the publish options for various situations.

Officelinx Back office:  An Administrative Point of View

Session Number: 620
Primary Presenter:  Dave LaBarba [Senior Engineer – Communication Resources Inc.]
Co-Presenter 1 (if applicable): Paul Leatherman [Chief Technology Officer – Communication Resources Inc.]
Time: Jan 31, 2018 (10:45 AM – 11:45 PM)

Session Description:  Officelinx is a very flexible and powerful UC solution. Presenter will cover key administrative best practices. Attendees will learn about Feature Groups, Voice Menus, TUI options and customizations including how to tweak your “Aria like” or “Call Pilot like” TUI’s. To Migrate or Not to Migrate you old messaging system data. Very interactive session that will answer your burning questions

Check out the latest info and reach out to CRI for installation today.

Avaya Pod Fx

• Running the latest Avaya Aura Enterprise software
• Running on the latest VMware ESXi platform
• Running on the latest Dell Fx2 Hyper-Converged infrastructure

CRI is your implementation expert of choice and ready to go with ACAL!

Avaya Cloud Application Link (ACAL) improves team engagement by extending the Avaya Aura^® communication platform to the web and embedding unified communication and real-time collaboration tools inside Chrome and Internet Explorer web browsers, and natively inside of Google Apps, Microsoft Office 365, and Salesforce

Connect with CRI today to get started and do it right, the first time!- Connect with us today!

ACAL Factsheet

ACAL Datasheet

Check out this great introduction to ACAL!

ACAL Intro Video

Director of Marketing, Heidi E. Fulton and CTO, Paul Leatherman had the pleasure of receiving the award while attending Channel Partners March 16th in Las Vegas, Nevada.

CRI has earned this award 3 years in a row and we will continue to strive to deliver solutions that provide true business value to our customers and partners.

Press Release- 360 Win 2016

The conversation is heating up!

We are sure that you have questions, and we are here to answer them.

• CRI is the premier Virtualization Expert
• CRI was the first to virtualize the entire Avaya stack
• CRI is the most experienced with implementation and integration of virtual solutions.

Let’s discuss your options

Direct Sales: Gil Engels Vice President of Sales                                                (732) 974-4251 gil.engels@crinj.com

Partner Inquiries: Laura Crouse Director of Partner Sales                         (732) 974-4382   laura.crouse@crinj.com

#Avaya, #VMware, #VE

CRI has always been the standard by which all beta sites are measured. I wanted to share the fact that when you participate in the Communicator 3.0 beta this year you will probably see many of the “suggestions” provided from your staff within the new client. CRI was immensely influential in the iPhone 2.1 beta which has resulted in incredible adoption of the 2.1 client industry wide. It is with great pleasure I accept CRI as my lead beta for the Communicator 3.0 program. We look forward to the transparent value add input your teams bring to the Avaya development table. For me personally working with your engineers is an experience unmatched by any other site and I truly look forward to this beta.

Best

Kirk