UNIFIED COMMUNICATIONS

CRI provides services for and installation of a number of the world’s leading solutions within the Unified Communications Space.   

Menu of Services 2013

The Server side of UC Life 

Esna Officelinx- a cloud-enabled communication and collaboration platform that integrates real-time communication services such as voice, instant messaging, chat, presence and mobility with business applications from Google, Salesforce.com, VMware, Microsoft and others.  Officelinx interoperates with any voice, mobile and PBX system and works on desktop and mobile devices.  With Officelinx you choose how to connect, communicate and collaborate with others using the applications and devices of your choice. Officelinx Information

Avaya Meeting Exchange-Meeting Exchange is an in-house collaboration solution that combines audio conferencing capabilities from Avaya with market-leading collaboration tools—enhancing users’ ability to launch and manage virtual conferences. Avaya Meeting Exchange

 
Client Enablement Services-Avaya CES Overview
 
Presence Services- Avaya Aura Presence Services breaks new ground by integrating rich presence
capabilities not just in instant messaging(where it is best known today) but across
the entire spectrum of communications applications — from voice calls and instant
messaging to customer service and business processes.Avaya Aura Presence Services
 
Avaya ACE- Avaya ACE brochure  Avaya Agile Communication Environment™
Delivering Communications-Enabled Business Applications and Processes Easily and Rapidly
 
Session Manager- Avaya Aura Session Manager – Fact Sheet  Session Manager provides the true values of converged communications, satisfying the needs of customers and employees, while helping drive down overall costs and simplifying system management. This unique platform provides the ability to quickly and easily distribute new and enhanced applications that can deliver on-going improved business performance.
 
System Manager- Avaya Aura System Manager – Fact Sheet  Avaya Aura® System Manager is a key component of Avaya Aura, the Avaya architecture for next generation, people-centric collaboration. Avaya Aura delivers rich voice and video capabilities and provides a resilient, flexible and distributed network for analog, digital and IP-based communication devices. Avaya Aura System Manager is the intuitive administration and management tool that brings Avaya Aura capabilities to life.

 

The Client Side of UC Life

Avaya Aura® Conferencing 7.0-  the next generation unified multimodal multimedia collaboration application.  It is an on-premise SIP based collaboration solution that provides audio, HD video** (planned availability at the end of 2012), and web collaboration capabilities. 

Avaya Aura Conferencing-Avaya Aura Conferencing Standard Edition Fact Sheet 

Avaya Flare ADVD- Avaya FlareDesktop Video Device Fact Sheet

Avaya Flare Communicator for ipad-

Avaya one-X™ Communicator. The client combines softphone, intelligent presence, voice/video calling, visual voicemail, visual voice/video conferencing, as well as access to corporate directories and call logs improve workforce productivity across your enterprise. Organizations can deploy one-X Communicator either as a standalone client or as an integrated part of leading desktop productivity tools like Microsoft® Office Communicator and Citrix Presentation Server.

 

 

AES Click to Call with Lync- The Avaya Aura ® Application Enablement Services Integration for Microsoft® Lync® 2010 Server is an application that provides click-to-call, and telephony presence.  Avaya AES with Lync

Avaya ACE Click to Call with Lync-Avaya Agile Communication Environment™ (ACE) Microsoft Lync Integration allows users to control their Avaya phones and view telephony presence from within the Microsoft Lync/Communicator client, Microsoft Office, and Internet Explorer. Avaya ACE with Lync

 
Avaya one-X™ Product Suite- Avaya one-X Portal Overview

 
avayaAvaya one-X™ Mobile- Avaya one-X mobile builds on the functionality of Extension to Cellular by providing a family of mobile clients designed to further enhance the productivity of enterprise mobile workers. The family of Avaya one-X Mobile clients provides quick access to office phone functionality via an intuitive graphical user interface.
 Avaya one-X™ Speech lets mobile, remote and office workers easily access important communications tools and information via any telephone using simple and intuitive speech commands. Avaya one-X™ Speech is designed to recognize and carry out speech commands. Avaya one-X speech factsheet