Many of our partners are making a significant investment to cloud-based solutions, Customers have been looking for new ways to flexibly obtain and deploy increasingly advanced Unified communications and collaboration solutions, putting more capabilities into the hands of their employees in ways that won’t be a drain on IT resources already stretched thin. With these CRI VMware cloud-based offers, we are addressing the needs of both the customer, as well as expanding opportunities for channel partners to capitalize on these needs with new service-based offers.
Enterprise Solution
CRI APPLICATION CENTER
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Application Center Testimonial Having used a Spectel CS780 for more than several years, we were tasked with refreshing our Conference bridge hardware and upgrading the Avaya Meeting Exchange software. Some CORE requirements identified where Full Hardware Resiliency with Call Preservation post failure, Network and Trunking Connectivity Resiliency and Software Upgrade Protection. With these CORE requirements in mind, we quickly realized that the standard HA Avaya Meeting Exchange Offering was not going to suffice so we engaged our Partner, CRI. who presented the CRI Application Center Solution. After many months of planning. coordinating, and a full DEMO at the CRI Labs, we were convinced that this solution was the way to go, fully knowing that we would be the very first customers to deploy this environment to production. The CRI Application Center to date has met all of our CORE requirements as well as yielding superb application performance and conference call processing quality. Since going live almost a year ago, we have had numerous computer room partial power failures, two SAN hard disk failures and one CORE Network switch failure and not once has our Conference Bridge Application been out of service providing what we in the Enterprise Telecom World would refer to as True Five-9s Reliability and Service. The CRI App Center has also provided an environment where through virtualization, we can upgrade the Conferencing Software Components by pre-staging virtual clones, minimizing overall upgrade downtime and allowing for a very quick “Backout” plan should an upgrade “go south”. We believe that this type of upgrade flexibility protects us from the dreaded in-the-skin upgrade nightmares which we have all at one time or another experienced. We believe in the CRI App Center, we use the CRI App Center and we look forward to expanding other applications into our CRI App Center. |
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Single Server Appliance Solutions
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| CRI’s Integrated Server-ACE | ||||||||||||||||
| Single box-available for purchase or proof of concept 60 Day Trial Fixed Price- One day Install CRI’s IS-ACE delivers the Avaya Agile Communication Environment (ACE) solution on a single 1U rack-mounted server using industry standard virtual technology. click here for IS-ACE Factsheet |
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| CRI’s Integrated Server – Messaging | ||||||||||||||||
| Self contained Messaging Single Server One day remote Install Currently IS-Msg includes MAS Servers, MSS (option), Web Servers, Supplemental Servers,Load balancing, Secure Access Link |
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