CRI and Avaya
CRI is named Avaya DevConnect
Technology Partner of the Year for 2012!
CRI is exemplifying The Power of We™
We have recently been recognized by Avaya in three very special ways.
CRI is named “Avaya DevConnect Technology Partner of the Year 2012“
“Avaya’s “Power of We™” encompasses our Technology Partner community as well,” said Eric Rossman,Vice President Developer Relations at Avaya. “For many customers, the value delivered by Avaya’s ecosystem often exceeds their expectations and delivers greater business benefits than they ever imagined.”
For 2012, Avaya recognized Communication Resources Inc. as 2012 DevConnect Partner of the Year,
for the CRI Application Center, a “private cloud” computing environment for the Avaya UC Application Suite and
related third party applications.
The DevConnect Partner Excellence Awards not only considered specific solution capabilities, but also five overall
characteristics of excellence, including commitment to the promotion and growth of
Avaya; demonstrated leadership excellence and collaboration with Avaya; innovation and creativity in addressing
business challenges in organizational productivity and efficiency; excellence and integrity in partnering with Avaya,
its channels and customers; and continual service contribution, building strong customer relationships that ensure
repeat business and customer satisfaction.
CRI has been awarded by Avaya the “Partner in Customer Excellence Award”
The Partner in Customer Excellence Designation is awarded to an Avaya Business Partner for achieving superior
customer satisfaction over the past 12 months including both sales and support services to Avaya customers.
Only a select group of Partners have attained the Partner in Customer Excellence Designation.
“This is an honor for sure, but it is what we aim for everyday at CRI, we constantly strive to meet or exceed our
customer needs and expectations of price, service, and selection”, said Steve DeFelice, CRI Customer Service & Project
Manager.CRI will receive recognition as a “Partner in Customer Excellence in each theatre during the Avaya Partner
CRI is chosen to participate in The DevConnect Select Product Program
Communication Resources Inc’s IS-ACE was selected as one of the eight solutions available through SPP. IS-ACE is
a turnkey single server VMware® deployment of Avaya Agile Communication Environment™ (ACE). Paul Leatherman,
CTO of CRI says “CRI is excited to participate in the SPP program and recognize this as an honor of distinction within
the Avaya Partner Ecosystem. To be chosen as one of only eight partners in the initial wave of this program really
validates the work that we have put in to our latest solutions and reflects on the confidence that Avaya has in