Want
to be part of the CRI Team?
Please browse open positions within
CRI below.
Field Engineer
Purpose:
-Able to install and trouble shoot the very basic of configurations to the most complex, multi-site, full functionality configurations. This includes in-depth knowledge of MX, CRS, AWC, Web Portal components – along with redundant N+1 and multi-site configurations.
-Knowledge of virtual computing environments (VMware) is required either now or on the job training. This is required to support the various CRI virtual platform offers.
-The UC/MX team provides 7X24 on-call support with team members rotating on-call responsibilities.
-Travel is also expected, but is held to a minimum.
Field projects would include but not limited to:
System Installations, Repairs, Expansions, Upgrades
Service Pack and Patch Loads
Administrative and End-User Training
Onsite Preventative Maintenance Visits
System Power Down / Power Up
Remote customer assistance tasks would include:
CRI Help Desk for System Diagnostics and Troubleshooting
Application Programming
Moves, Adds, Changes
West Coast
Field Engineer
Focus on the Avaya Modular
Messaging, Message Networking, VMware, Octel heritage
and Communication Manager products
Purpose:
MM / Octel engineer working
to support CRI and CRI Business Partner customers
both remotely and in the field (on a Nationwide basis).
Most Field Work is scheduled
outside of business hours
Field projects would
include but not limited to:
System Installations, Repairs,
Expansions, Upgrades
Service Pack and Patch Loads
Administrative and End-User Training
Onsite Preventative Maintenance
Visits
System Power Down / Power
Up
Remote customer assistance
tasks would include:
CRI Help Desk for System Diagnostics
and Troubleshooting
Application Programming
Moves, Adds, Changes
Obtaining Avaya ACE, ACM and
MM certifications followed by Microsoft MCP certifications
with MS Exchange elective.
To submit your
resume for consideration please send to: HR@crinj.com
