Application Center enables faster and easier deployment of real time communications capabilities such as voice, video, messaging, and presence. As a result, productivity and business agility can be increased.

The flexibility within this architecture is tremendous, depending on the customer’s needs full redundancy, fault tolerance and disaster recovery are available options.

Aimed at enhancing operations, virtualization serves as a means for consolidation of IT resources and is a critical strategy in infrastructure consolidation.

Application Center Data Sheet

Application Center Testimonial

Having used a Spectel CS780 for more than several years, we were tasked with refreshing our Conference bridge hardware and upgrading the Avaya Meeting Exchange software. Some CORE requirements identified where Full Hardware Resiliency with Call Preservation post failure, Network and Trunking Connectivity Resiliency and Software Upgrade Protection. With these CORE requirements in mind, we quickly realized that the standard HA Avaya Meeting Exchange Offering was not going to suffice so we engaged our Partner, CRI. who presented the CRI Application Center Solution. After many months of planning. coordinating, and a full DEMO at the CRI Labs, we were convinced that this solution was the way to go, fully knowing that we would be the very first customers to deploy this environment to production.

The CRI Application Center to date has met all of our CORE requirements as well as yielding superb application performance and conference call processing quality. Since going live almost a year ago, we have had numerous computer room partial power failures, two SAN hard disk failures and one CORE Network switch failure and not once has our Conference Bridge Application been out of service providing what we in the Enterprise Telecom World would refer to as True Five-9s Reliability and Service. The CRI App Center has also provided an environment where through virtualization, we can upgrade the Conferencing Software Components by pre-staging virtual clones, minimizing overall upgrade downtime and allowing for a very quick “Backout” plan should an upgrade “go south”. We believe that this type of upgrade flexibility protects us from the dreaded in-the-skin upgrade nightmares which we have all at one time or another experienced.

We believe in the CRI App Center, we use the CRI App Center and we look forward to expanding other applications into our CRI App Center.