 Established in 1990, CRI has a wealth of experience in the messaging industry and has grown to become The Premier Professional Services Company for Unified Communications. CRI is also the Industry leader in Virtualizing Unified Communications and providing VMware solutions in response to the customers needs, from a single appliance version to the data center. |
|
| 1990 - CRI became an Octel Var 1996 - Microsoft Solution Provider 1997 - Message Integrator (MIM) for Unified Messenger 2000 - Authorized Dealer of Fenestrae and Facsys Fax Servers 2001 - Certified on Avaya Speech Access 2002 - Certified on UCC – Speech Access & Web Messaging 2003 - Certified on Modular Messaging 2004 - CRI became an IBM Business Partner2005 - Avaya Enterprise Communications Group (ECG) Authorization 2005 - CRI celebrated 15 years of Serving our Clients 2005 - Avaya DevConnect System Integrator 2006 - Fully Certified on Avaya ACM Design and Implementation 2007 - First Avaya “Messaging” Business Partner to sign for AES, one-X Portal, Mobile & Speech. 2008- VMware Certification Achieved 2009- Developed IS UC- the 1st single server to deliver the full suite of Avaya UC apps 2009- Developed IS Messaging 2010- Developed CRI Application Center 2011- Developed IS-ACE 2011- VMware Enterprise Solution Provider Certification Achieved 2012- Awarded the Trademark UCloud®- our reference architecture for Virtual Solution Set 2012- Selected as Avaya DevConnect Select Product Program (SPP) participant 2012- Avaya DevConnect Partner of the Year 2012- Released to Market CRI ASK (Avaya Solutions Kit) 2013- Released to Market the WIN Kit 2013- UCloud® officially Registered |
|
OUR STRENGTHS |
|
| Innovation is what separates CRI from every other professional services company in the UC and Messaging space. We do not stop at integration, we begin with innovation and solution providing. CRI has lead the charge within the Unified Commucations industry and has once again outpaced the rest of the pack by becoming certified VMware Enterprise Solution builders. We have developed integrated server solutions utilizing VMware, enabling our customers to take advantage of their Avaya applications running on VMware, the platform of choice. Our UCloud solutions cover our customers full range of needs, from the single server appliance turn key, to the Enterprise or data center solution. Commitment to Messaging is what makes CRI so unique. As an Avaya Business Partner we are deeply committed to the Avaya Octel legacy product line and to new cutting edge technology. Our warehouse location even houses a large inventory of replacement systems. Using our toll free 24/7 service dispatch line our nationwide clients are able to speak with certified technicians with years of technical expertise. If you are ready to move into next generation technology we have out paced our competition in achieving new messaging product certifications and can meet your every need. System Design is the foundation for a successful deployment. The first step is for our sales engineers to perform a discovery of what messaging and caller applications you require for your business. These include voice mail, automated attendants, fax messaging, and IVR. Once your requirements are defined, we will propose the most viable solution for your business. We take the same care and time with our VMware customers ensuring that the path taken to virtualization is correct for their specific business goals.System Integration is our specialty. Whether it is coordinating your deployment with your PBX vendor, assisting in the PBX integration process or working with your IT department on IVR and Unified Messaging applications, or Virtualizing your entire set of applications, CRI is experienced and ready to perform. System Education is important in two primary areas: pre-sales and deployment. CRI believes it is important to start educating clients during the sales process. Our largest clients praise our engineers for taking the time to educate them on the products and deployment processes. This direct approach opens the door for structuring feasible user/administrative training programs as a part of the deployment.System Management is all about support. Our certified engineers take great pride in managing and servicing Avaya Messaging Systems. Looking at our client list, our proudest achievement is that many have been with CRI for over a decade. Choose CRI and not only will you get great products from Avaya, you will receive outstanding support from the CRI team. |
 |
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|